Gloop - Prove It

Gloop Inc. ("Gloop," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

1. Information We Collect

a. Information You Provide to Us

Account Information: When you register, we collect your email address, username, password, and date of birth.
User Content: We collect the videos, photos, comments, and messages you create or upload to the Service.
Profile Information: You may choose to provide a profile picture, bio, and other details.
Communications: If you contact us directly, we may receive your name, email address, phone number, and the contents of your message.

b. Information We Collect Automatically

Usage Data: We collect information about your activity on the Service, such as the videos you watch, challenges you join, and how long you interact with the app.
Device Information: We collect information about your device, including device model, operating system, unique device identifiers, IP address, and mobile network information.
Location Information: With your permission, we may collect precise location data to provide location-based features (e.g., local challenges). You can control this in your device settings.
Cookies and Similar Technologies: We use cookies to operate and improve our Service, such as keeping you logged in and remembering your preferences.

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain the Service.
Improve, personalize, and expand the Service (e.g., recommending challenges you might like).
Understand and analyze how you use the Service.
Develop new products, services, features, and functionality.
Communicate with you, including for customer service, updates, and marketing (which you can opt out of).
Detect, prevent, and address fraud, abuse, and security issues.
Enforce our Terms of Service and Community Guidelines.

3. How We Share Your Information

We do not sell your personal information. We share your information only in the following circumstances:

Publicly Available Information: Your username, profile picture, and Public User Content are visible to other users.
Leaderboard Data: If you opt in, your name, profile picture, country, and challenge scores will be displayed on the global leaderboard visible to all authenticated Gloop users. You can opt out at any time in the app under Settings > Privacy > "Appear on Leaderboard."
Service Providers: We may share information with third-party vendors who perform services on our behalf, such as hosting, analytics, and customer support.
Legal Requirements: We may disclose information if required to do so by law or in the good-faith belief that such action is necessary to comply with legal obligations, protect our rights, or investigate fraud.
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. You can request deletion of your account at any time.

5. Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.

6. Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict the use of your data. You can usually manage your information directly within the app settings or by contacting us. For example, you can control whether your data appears on the global leaderboard via the "Appear on Leaderboard" toggle in Settings > Privacy.

8. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. By using the Service, you consent to this transfer.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: [email protected]